The first half of my career, I worked in clinics, hospitals, and health systems. I led several teams, and it was always important to me to get the teams to gel right away. That helped the team work better together to achieve a common goal. At the beginning of every team meeting, we would have some sort of ice breaker that was specifically designed to show how important each person was and demonstrate what they brought to the table. One of the icebreakers I liked to use was "Tell me two special or unique things about yourself." The first time, in a team of 10, at least three people could not tell me anything special about themselves. When I became a faculty member, I found the same thing to be true. Adult students who were studying to be healthcare administrators had a hard time telling me what was special or unique about themselves or what they brought to the table. I asked myself, "How can these people get other people to believe in them if they don't believe in the...
Creating the Healthcare of Tomorrow Today